Privacy policy

This Privacy Policy applies to www.webhatchsolutions.com, all of which are owned and operated by WebHatch Solutions (the “Site(s)”). This Privacy Policy describes how WebHatch Solutions (“we” or “us”) collects, uses, shares and secures the personal information you provide in relation to the Sites only and does not represent all privacy practices conducted by us in our other businesses. It describes your choices regarding use, access and correction of your personal information.

The use of information collected through the Sites shall be limited to the purposes of:

(i) providing the service for which a client of WebHatch Solutions (“Client”) has engaged WebHatch Solutions;

(ii) providing a service to you and other Users of the Sites (“Users”); and/or

(iii) the purpose for which you signed up to receive communications from us.

If you do not want your personal information to be used as set forth in this Privacy Policy, please do not use these Sites. ESRB CERTIFICATION This Privacy Policy and certification seal located on our Sites confirm that we are a valid licensee, and participating member, of the Entertainment Software Rating Board’s Privacy Certified Program ("ESRB Privacy Certified").

To help protect your privacy, we have voluntarily undertaken this privacy initiative. As a licensee in this privacy certification program, we are subject to audits of our Sites and other enforcement and accountability mechanisms administered independently by ESRB Privacy Certified. Our Sites containing the ESRB Privacy Certified seal have been reviewed and certified by ESRB Privacy Certified to meet established online information collection and use practices.

Table of Contents

• Information we collect and how we use it

• Security of your information

• Changes to this Privacy Policy

• WebHatch Solutions Newsletters and Communications to You

1. INFORMATION WE COLLECT AND HOW WE USE IT PERSONAL INFORMATION: The type of information we collect from you depends on how you use our Sites. Generally, when using our Sites, we may collect personal information in two ways:

(i) you provide it to us, or

(ii) it is collected automatically. You may provide personal information to us, such as your first and last name, contact information, email address, Username, physical address, and contents of your communication. You may also provide payment information to our third party payment processors.

Information that could be used to identify or contact you is considered “Personal Information” under this Privacy Policy. We may use your information, including your Personal Information, for the following purposes:

• To better understand how Users access and use our Sites, both on an aggregated and individual User basis, on individual Sites and across them in order to improve our Sites and respond to User desires and preferences, and for other research and analytical purposes;

• To provide our services to you, which may include communicating with you about your use of our Sites and services, responding to your inquiries, troubleshooting problems, working with our third-party providers to process your orders and for other customer service purposes;

• To tailor the content and information that we may send or display to you, provide personalized help and instructions, and to otherwise personalize your experiences while using the Sites;

• For marketing, and promotional purposes, including, for example, to send you news and newsletters, promotions, or to otherwise contact you about projects, opportunities or information we think may interest you provided you have opted into receiving such communications from us; to administer surveys and questionnaires; and

• To protect our own rights and interests, such as to resolve any disputes, enforce our Terms of Use, and to respond to legal requests.

We only collect the minimum amount of Personal Information about you that we consider necessary for achieving the aforementioned purposes. If you send us personal correspondence, such as emails or letters, or if other Users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you. If you submit any Personal Information to us in response to a job posting (e.g. your resume), this may be shared with third parties (including external tools and services we use to manage our talent pool), depending on the nature of your inquiry. Personal Information collected in this capacity will be used solely for the purpose specified; such information is not subject to the terms of this Privacy Policy. In general, WebHatch Solutions will gather some technical information automatically. This information includes your Internet Protocol (“IP”) address (often associated with the portal through which you enter the Internet, like your Internet service provider (“ISP”), your company or your university), browser type, referring/exit pages, the files viewed on our Site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data. WebHatch Solutions gathers this information using third-party services such as Google Analytics and New Relic for the purpose of monitoring website performance and determining customer service and Site needs.

Please visit the privacy policies of these third parties to learn about their privacy practices and your opt-out choices. NON-IDENTIFYING INFORMATION: Certain information that does not identify you (“Non-Identifying Information”) would only be considered a part of your Personal Information if it were combined with other identifiers (for example, combining your zip code with your street address) in a way that enables you to be identified. But the same pieces of information are considered Non-Identifying Information when they are taken alone or combined only with other Non-Identifying Information (for example, your country and gender).

We may combine your Personal Information with Non-Identifying Information and aggregate it with information collected from other Users of the Sites to attempt to provide you with a better experience, to improve the quality and value of the Sites, and to analyze and understand how the Sites are used. We may also use the combined information without aggregating it to serve you specifically, for instance to deliver a product or service to you according to your preferences or restrictions, or to send you User surveys or requests for feedback.

We may collect any Personal Information you provide through such surveys or calls for feedback. COOKIES AND SIMILAR TRACKING TECHNOLOGIES: When you visit the Sites, we and our partners may use cookies or similar technologies to analyze trends, administer the Sites, track Users’ movements around the Sites, and to gather demographic information about our User base as a whole. (A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you browse our Sites. Cookies contain information that is transferred to your computer's hard drive.) Our Sites use cookies to distinguish you from other Users of our Sites.

This helps us to provide you with a positive experience when you browse our Sites and also allows us to improve our Sites and services. We use the following categories of cookies:

• Strictly necessary cookies: These are cookies that are required for the operation of our Sites. They include, for example, cookies that enable you to log into secure areas of our Sites.

• Analytical/performance cookies: They allow us to recognize and count the number of visitors and to see how visitors move around our Sites when they are using them. This helps us to improve the way our Sites work, for example, by ensuring that Users are finding what they are looking for easily.

• Functionality cookies: These are used to recognize you when you return to our Sites. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

• Targeting cookies: These cookies record your visit to our Sites, the pages you have visited and the links you have followed. We will use this information to make our Site more relevant to your interests, but also to ensure that we are aligning our Site in the best way with our target visitors.

Our third party partner may use cookies or similar technologies in order to provide you advertising based upon your browsing activities and interests. If you wish to opt out of interest-based advertising click here (or if located in the European Union click here). Please note you will continue to receive generic ads. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. If you choose to disable cookies, it may limit your use of certain features or functions on our Sites or services.

If you wish to restrict or block the cookies which are set by any website, including these Sites, you should do this through each individual browser setting and on each device you use to access the Internet. You can allow cookies from specific websites by making them “trusted websites” in your Internet browser. LOG DATA: When you visit the Sites, whether through an account or as a non-registered User browsing, we automatically track certain information that your browser sends whenever you visit our Sites. We use this information to do internal research on our User’s demographics, interests, and behavior to better understand and protect you and our community.

This information may include the URL that you just came from, which URL you go to next, access times and dates, your computer browser information, your IP address, and other statistics (“Log Data”). We use Log Data to monitor and analyze the use of the services on the Sites and for the Sites’ technical administration, to increase our Sites’ functionality and User-friendliness, and to better tailor the Sites to our Users’ needs. For example, some of the information is collected so that when you visit the Sites again, we will recognize you and provide you with information appropriate to your interests. We also use the information to verify that the visitors to our Sites met the criteria to process their requests. DO-NOT-TRACK: Currently, our systems do not recognize browser “do-not-track” requests. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies); you also may opt-out of Internet-based advertising by following the instructions above in this Cookies section.

2. SECURITY OF YOUR INFORMATION We use reasonable physical, procedural, technical and administrative security measures to protect your Personal Information against loss or theft as well as unauthorized access and disclosure to protect your privacy. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

3. CHANGES TO THIS PRIVACY POLICY Please note that this Privacy Policy may change from time to time. We will not retroactively reduce your rights under this Privacy Policy without your explicit consent, and we expect most such changes will be minor. For future changes, we will notify you of any material changes in the way we collect, use, or share your Personal Information by sending you an email at the last email address that you provided us, or by prominently posting notice of the changes on the Site(s) covered by this Privacy Policy, or providing other appropriate notices required under applicable law. We will also post the new Privacy Policy to the Sites, which you are advised to consult regularly for any changes. Each version of this Privacy Policy will be identified at the bottom of the page by its effective date.

4. WebHatch Solutions NEWSLETTERS AND COMMUNICATIONS TO YOU NEWSLETTER We invite people who are interested in hearing more about WebHatch Solutions’s activities on the Sites or any other WebHatch Solutions affiliated sites to sign up to our newsletters in various ways. By signing up to one of our WebHatch Solutions newsletters you are giving consent to receive relevant marketing emails and communications from WebHatch Solutions. (“Subscription”). Your Subscription will allow WebHatch Solutions to contact you regarding the Sites and any other WebHatch Solutions affiliated sites and services. For example, if you sign up for the WebHatch Solutions.com newsletter, you may receive information about new courses from WebHatch Solutions as WebHatch Solutions’s services are all provided by one legal entity.

Our Subscription lists are managed by Mailchimp and your Subscription may be subject also to Mailchimp’s terms of use and privacy policy (mailchimp.com/legal/). If you have previously signed up for an WebHatch Solutions newsletter and would like to unsubscribe, you may opt-out of these communications at any time by using the unsubscribe link at the bottom of the email or by emailing us at [email protected] OTHER COMMUNICATION When you create an account on WebHatch Solutions, WebHatch Solutions may contact you using personal details you provide regarding the Sites, with information we believe may be of interest or relevant to you but you may opt out at any time. PRIVACY POLICY UPDATED AS OF JAN 1, 2023